Product Warranties vs. The Big Chain Stores

The NJ Tool Show is an annual event that my tool-nut friend and I eagerly anticipate all year. We get to see all the latest innovations in shop tools, from programmable laser cutters that slice with such precision that they can duplicate a business card in 6 point type in a piece of oak veneer to shade tree inventions that seemed to have no practical use at all. It’s tool porn, no doubt about it. At one of the shows, maybe 2001, I ducked outside into the freezing January weather to grab a smoke — a habit I’m glad to …

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